Case Study
LIVE DOUBT SOLVING
Client Overview
The client is a well-known learning platform that serves more than 300 million educators, parents, and students globally. They service more than 35 countries and provide a comprehensive Knowledge Base encompassing all academic disciplines and grades.
Project Requirements
Within a 24-hour timeframe, the client needed live doubt-solving services based on the US curriculum. In addition, they had a large backlog of material that needed to be published and cleared.
Tutornet Assistance
Tutornet Solutions quickly recognized the requirements of the client and aligned resources appropriately. We delivered 5,000 solutions a day with 99% approval rate in very first round of the client’s Quality Check. Subjects including English, Arts, Geography, History, Business, Law, Mathematics, Engineering, Science, and Technology were all addressed in the solutions. Even with the strict deadlines, Tutornet Solutions delivered the work in less than eighteen hours while maintaining a high standard of quality.
Project Highlights
- Delivered 675K solutions in just 6 months
- Achieved an accuracy rate of 99%
- Timely submission without compromising quality.
- Comprehensive coverage of all subject requirements
- The content was delivered on Saturdays and Sundays as well
ASSESSMENT CREATION
Client Overview
Our client is a prominent entity within a 100+ year old leading company, encompassing esteemed educational publishing houses with a global presence in over 10,000 schools. They operate a tech-enabled platform aiding students in revising, testing, and excelling in college entrance examinations. Their offerings include crash courses with comprehensive curriculum coverage and realistic mock tests mirroring exam conditions.
Project Requirements
The client requested assessment services for evaluation that were specific to their K–12 industry. A variety of question kinds, including multiple choice, single correct, fill in the blank, comprehension-based, statement-based, assertion- and reasoning-based, and true-false questions, were required to be assessed using these templates. Strict requirements were upheld by the client for copyediting, structure, and content production.
Tutornet Assistance
Tutornet Solutions extensively provided content that complied with the requirements of the client. We produced content that was 100% original and creative while adhering to their topic segregation guidelines. We engaged subject matter specialists with master’s degrees and a wealth of creative writing skills, making use of Bloom’s Taxonomy categorization.
Project Highlights
- Timely delivery of content within specified deadlines.
- Strict adherence to client guidelines throughout the project lifecycle.
- Regular updates are provided to the client to maintain transparency and alignment.
- Content produced across various subjects including English, Physics, Mathematics, Chemistry, and Biology.
- Solicited feedback from the client for continuous improvement.
- Conducted rigorous internal quality checks to ensure the delivery of high-quality content.
Quality Checking
Client Overview
The Client is a well-known, internationally recognized learning platform with its headquarters in the United States. Its Knowledge Base covers every subject and grade level in education. They were working on creating an artificial intelligence platform for homework help.
Project Requirements
Using their AI platform, the client needed restructuring and quality checking services based on US curriculum. On the other hand, the platform was having trouble producing content efficiently. They required help organizing the AI-generated data in accordance with their guidelines, reviewing the content, and publishing it to their site.
Tutornet Assistance
Tutornet Solutions determined that the client’s AI platform was inefficient, which resulted in a high rate of question skipping and low productivity. We manually produced solutions to fix this error, and following quality checking, we uploaded 100% human created content. As a result, production increased and the skipping rate was much decreased.
Project Highlights
- Implemented training for the team to produce manual content.
- Employed various trial and error methods to optimize the client's AI tool.
- Provided regular feedback to the client regarding issues faced while working with the AI platform.
- Content produced across various subjects including English, Physics, Mathematics, Chemistry, and Biology.
- Achieved a minimum skipping rate of 5%, ensuring no questions were skipped due to errors in the client's AI portal.
Frequently Asked Questions
At Tutornet Solutions, delivering high-quality and plagiarism-free content to our clients is our top priority. To ensure this we follow three levels of internal quality check process that includes a team of industry experts having proficiency in the same subject, we check the structure, guidelines criteria, and grammatical errors. We use multiple advanced tools to check the uniqueness of content and AI detector tools to ensure 100% unique content is delivered to the client, if the content gets approved through the senior quality analyst then only it is delivered to the client.
With a strong network of more than 1000 interns and freelancers, our organization excels in managing complex projects. Enhanced by our committed team of more than 200 full-time subject matter experts, 20+ instructional designers, 30+ Translators, Alt text Writers, and 60+ content writers, we guarantee unmatched knowledge and flexibility. Our strategy is precisely matching resources to suit the academic requirements of our clients.
At Tutornet Solutions, we prioritize fostering a healthy and collaborative work environment. We offer flexible working hours to our interns, ensuring they can balance their responsibilities effectively. Additionally, we provide instant assistance to address any queries or challenges during working hours. Our commitment extends to offering free training sessions to employees, empowering them to continually enhance their skills. Despite operating remotely, we proactively address any difficulties encountered by interns, ensuring a seamless work experience. We aim to cultivate an environment where every team member can thrive and contribute to our collective success.